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The RBA Code of Conduct is at the core of member criteria. Members are asked to commit to the Code of Conduct, spread that commitment to their supply chains, and undertake a range of assessment activities to help ensure they are living into the spirit of the Code.
Commitment to Standards
RBA members are encouraged to commit publicly to the RBA Code of Conduct and actively pursue conformance to the Code and its standards, based on their membership category criteria. RBA members should regard the Code as a total supply chain initiative, meaning that their next tier suppliers should acknowledge and implement the Code.
RBA members, depending on their membership category, are held accountable to their Code of Conduct commitments via a range of accountability and assessment means including: self-assessment questionnaires; audits conducted by independent, third-party firms approved by the RBA; and corrective actions where necessary. They are encouraged to use a range of tools to support their efforts.
For a complete explanation of RBA membership criteria, please view our member compliance document. For a brief summary, please view our Join Us page.
The RBA Code of Conduct itself also outlines management systems to help members establish systems and structures to support workers’ rights and the wellbeing of their communities. The RBA provides a range of tools and resources to help members establish and maintain these systems and structures.
Regular and Full members are encouraged to apply the Code to their owned facilities and pass it down to their supply chains. The RBA attempts to investigate any credible claim of non-conformance to the Code for all Regular and Full member companies at the company level and within their supply chains. Please review the RBA Incident Management Process Flow for information on our incident intake and resolution process. The purpose of this document is to outline a process that will be followed when members, stakeholders, and the public raise concerns. It also includes the high-level flow of building leverage through disengagement as laid out by the OECD.
The RBA receives submissions of grievances as part of its continuous improvement and risk management. If you would like to submit a grievance or feedback about an RBA member company or its supplier, fill out this form.
Commitment to Continuous Improvement
Supply chain sustainability doesn’t happen overnight and companies will always face new or chronic challenges to protect the rights and well-being of workers and communities in their supply chains. As a leading industry coalition driving supply chain sustainability, the RBA sets standards, encourages members to adhere to them, and provides a range of measures to drive continuous improvement in members’ supply chain sustainability and achieve the RBA mission and vision.
RBA members can demonstrate commitment to continuous improvement through performance in assessments, use of RBA training tools and resources, and participation in RBA activities, including project-specific working groups and taskforces and RBA events.
For additional information about member criteria, please view our Join Us page.
