RBA Online

RBA Online is an online sustainability data management system designed to help companies manage and share sustainability data.

RBA Online

RBA Online is an online sustainability data management system designed to help RBA members and their suppliers manage and share sustainability data, including from audits and self-assessment questionnaires that assess risk at the corporate, facility and supplier level. RBA Online is available in English, Spanish, Simplified Chinese, Japnaese, and Korean. Self assessments are also available in Japanese, Korean and Spanish.

In January 2017, RBA Online transitioned to a new platform. Learn more about the transition here. 

RBA Online General Resources User Guides

Registration user guide
Self-Assessment Questionnaire user guide (requires RBA Online account to access, please view Training Documents under Help and Support section)
Adding a facility user guide (requires RBA Online account to access, please view Training Documents under Help and Support section)

Frequently Asked Questions

Self Assessment Questionnaire FAQ
EICC-ON Environmental Reporting FAQ
New SAQ FAQ

SAQ Samples

Please see our assessment page for SAQ samples. Please note these are samples only and companies are strongly encouraged to complete the SAQ online through RBA Online.

Additional resources and points of contact for assistance

Have a change or enhancement request for RBA Online? Complete our form and submit it to us.

Completing Self-Assessment Questionnaires

Using RBA Online, member companies can create a corporate record and multiple facility records, and associate a Self-Assessment Questionnaire (SAQ) with each record. For a step-by-step guide on completing the SAQ, please see our user guide.

For additional guidance on using SAQs, please see our FAQ.

Corporate SAQ

  • The corporate SAQ covers the entire company and only needs to be completed once.
  • The corporate SAQ can be found under the company's main account.

Facility SAQ

  • Is site specific and should be completed separately for each facility in RBA Online.
  • Suppliers will need to create facility records before starting the facility questionnaire.
  • Covers both manufacturing and service locations.
  • Depending on how the user fills out the initial questions, the other sections of the questionnaire will populate with the appropriate questions.

RBA Online for RBA Members

RBA members benefit from 50 complimentary user licenses for RBA Online. RBA members that need access to RBA Online may contact us.

RBA Online for Suppliers to RBA Members

Suppliers to RBA members often receive multiple requests from customers. RBA Online is a tool designed to streamline data collection and to reduce redundant risk assessment requests, while protecting the confidentiality of supplier data. 

Suppliers that complete the SAQ in the online tool can share their SAQ results with any customer that is an RBA member. Suppliers can also schedule and track VAP audits and share audit reports with multiple customers. Suppliers can access RBA Online for a fee of $350 per facility per year. Please note this registration must be renewed every calendar year (January-December).

Please note that using RBA Online does not make a supplier an RBA memberFor information about RBA membership please see our membership page.

Registering in RBA Online as a supplier to an RBA member

Directions

  1. Visit RBA Online to begin the process.
  2. When registering, specify the number of facilities for which you plan to fill out Self-Assessment Questionnaires. These may be either manufacturing locations or service sites. Additional facilities may be added later as needed. The number of facilities does not need to include an additional site for the Corporate SAQ. That form will be added automatically to your account once you complete the registration process.
  3. After registering, you will receive an email with your username and password, and a link to sign into RBA Online. The person who sets up the account will be identified as the company administrator. The company administrator can be changed later if desired.
  4. Technical questions about RBA Online should be emailed to EICC-ONHelp@responsiblebusiness.org.
  5. There is a fee of $350 per facility per year to use RBA Online, and you will need to submit payment to activate your account. Registration must be renewed annually to remain active in the system. Please note registrations must be renewed each calendar year (January-December) to remain active. After payment has been received, you will be able to fill out the SAQ and to share the results with your customers.

    View our user guide for complete information about registration and payment processing. Suppliers may also participate in a regular onboarding webinars, or view recordings of past webinars.

    For payment questions, please write to the RBA Online helpdesk

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