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Additional information about completing the RBA Self-Assessment Questionnaire in RBA Online.
RBA Online has been designed to make it easy to complete the Self-Assessment Questionnaire (SAQ) online and share it with multiple customers. Below is a list of frequently asked questions about the SAQ.
In order to access the SAQ, you must first activate your RBA Online account. After you register in the system, you will receive an email with your username and password. Follow the link the in email, sign in, and select "I want to activate my account" at the bottom of the page. This will take you to the payment screen where you can complete your registration and activate your account. The cost to use RBA Online is $350 per facility per year for non-member suppliers.
Email us if you have registered but have not yet received your username and contact information.
PDF versions of the corporate and facility SAQs are available as a reference -- please see our assessment page to download these documents. These PDF files cannot be filled out or loaded into RBA Online.
The SAQ in RBA Online is a dynamic document and updates as you complete it. Only the questions relevant to your operations as indicated by your responses to the SAQ will populate as you progress through the questionnaire. Completing section "FB1" will cause most of the questions relevant to your operations to populate in the SAQ.
The answers a user provides for FB1 determine which sections will populate in the SAQ. Services companies only fill in a subset of the SAQ. Products companies fill in the SAQ in its entirety.
The system allows for an older Excel version of the SAQ to be attached as a document into RBA Online. This document will be considered informational only, and the ability to report on this document is not an option within RBA Online.
The system was designed for the user to easily complete their SAQ online within RBA Online. An option to complete the SAQ offline in Excel is also available, but please note that multiple choice questions with multiple answers do not export to Excel. There are approximately 40 questions across all sections of the Self Assessment that will not export.
In order for a successful import of an Excel document to occur, the original Excel document that was exported out of RBA Online must be the document used for import. The document is unique to that Self Assessment. The same user that exported the document must be the user who imports the document.
Other versions of the SAQ and the version in RBA Online are mostly the same, but a few questions have been added, removed, or modified for the launch of RBA Online. A services SAQ has also be integrated into the SAQ in RBA Online.
You should select "Products" if your facility is a manufacturing facility. Select "Services" if your facility's primary deliverables are contracting, consulting, design, etc. Your answer to this question will determine which sections populate in the SAQ.
The services SAQ was originally created as a separate SAQ. It was added as a subset of questions in the Facility SAQ when RBA Online was launched.
Management Representatives are anyone supervising factory, office, or other workers. Administrative Representatives are office, safety, finance, HR, planning, or buyer staff, or anyone not managing.
Please see the SAQ user guide's step by step instructions for sharing SAQ results.
After an SAQ is 100 percent complete in the system, you will need to "Release" before your customer can view them. An SAQ that has been released can still be edited at any time.
Once you have released your SAQ, you will not be able to unrelease it again. If you would like to stop sharing an SAQ with a customer, you can select My Customers » Set Access Rights in RBA Online and stop sharing your SAQ results. If you would like to change any of your SAQ answers, you can do so at any time without unreleasing the questionnaire.
In order to fill out the facility SAQ, you will need to create the facilities the SAQ will be associated with. The cost per facility for a non-member supplier is $350 per year. RBA members may add an unlimited number of facilities as a part of their member access to the system.
Please consult either the Company Information Management guide or Self-Assessment User guide in RBA Online for instructions on adding a facility. These guides are available in RBA Online in the Help and Support & Training sections.
Only a company administrator has access to the Corporate SAQ. If you are a facility user and need access to the Corporate SAQ, or if you do not know if you are a company administrator, the Primary RBA Online contact within your company will be able to help you.
If you are a company administrator, you can access the Corporate SAQ by clicking on My Company » My Self Assessment. There you are able to use the drop down box to select another site. You will see your company as well as the different facilities you have set up in the drop down menu. Select your company rather than one of the facilities and you will see the Corporate SAQ.
The SAQ is available in English, Simplified Chinese, Japanese, Korean and Spanish. Please see the SAQ Change User Profile guide in RBA Online for directions on changing the language of the SAQ in your profile.
The SAQ questions have two types of inputs. Many questions have pre-loaded responses that are provided in drop down menus. These answers will display in Chinese for suppliers and English for the customer reviewing the SAQ. SAQ questions with text fields for responses will display exactly the text that is entered. If a supplier responds to these questions in Chinese, the customer will only be able to view the responses in Chinese.
Please respond to text questions in English if possible.
The Self-Assessment User Guide is available in the Help and Support, Training Documents area within RBA Online.
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